How we collect, use, store and disclose your personal information, under the Australian Privacy Principles and the GDPR.
This website (www.mediaclock.com.au), the application and website development products and services and the digital marketing and content marketing products or services (collectively, products and services) are created, operated and controlled by Media Clock Pty Ltd (ABN 65 617 380 006) (Media Clock, we, us or our).
We are committed to ensuring your personal information is protected. We manage your personal information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act) and the General Data Protection Regulation (EU 2016/679) (GDPR), which applies across the European Union (collectively, Privacy Laws).
By accessing, using and continuing to use our website, products or services you agree to this Privacy Policy.
This Privacy Policy outlines how and when we collect, process, use, share, store, disclose, retrieve, alter and destroy your personal information or personal data (as defined in the Privacy Laws) (collectively, Personal Information) and how you may make a privacy complaint.
We will only collect and hold Personal Information about you that is reasonably necessary to undertake our business activities and functions, make our website available to you, deliver our products and services to you, or as otherwise permitted by law.
The type of Personal Information that we collect and use depends on the type of dealings that you have with us and includes the following:
We do not collect your sensitive information or sensitive personal data (as defined by the Privacy Laws) (collectively, Sensitive Information). However, some of our services are automated and we may not recognise that you have accidentally provided us with Sensitive Information. If you have accidentally sent us Sensitive Information, please contact us using the details in Contact us below.
We will collect Personal Information about you in a number of different ways. We may collect Personal Information directly from you or in the course of our dealings with you. For example, when you:
We may also collect your Personal Information where we are otherwise legally authorised or required to do so.
When we collect Personal Information directly from you, we will take reasonable steps to notify you (using a collection notice) at, before, or as soon as practicable after, the time of collection. As a collection notice is specific to a particular collection of Personal Information, it will provide more specific information about our information-handling practices than this Privacy Policy.
We may also collect Personal Information about you from publicly available sources and third parties, including:
If you provide us with Personal Information about another individual (as their authorised representative), we rely on you to inform them that you are providing their Personal Information to us, and to advise them that they can contact us for further information.
You must take reasonable steps to ensure the individual is aware of, and consents to, the matters outlined in this policy, including that their Personal Information is being collected, the purposes for which that information is being collected, the intended recipients of that information, the individual’s right to access that information, and who we are and how to contact us.
Upon our request, you must also assist us with any requests by the individual to access or update the Personal Information you have collected from them and provided to us.
For the purposes of the GDPR, you appoint us as your Processor (as defined in the GDPR), and/or to the extent that we are a Controller (as defined in the GDPR), to collect, process, use, share, store, disclose, retrieve, alter and destroy your Personal Information in accordance with this Privacy Policy.
We must establish a lawful basis for collecting, processing, storing, using and disclosing the Personal Information of individuals residing in the European Union (EU). The legal basis for which we collect your Personal Information depends on the data that we collect and how we use it, such as:
We only use, process and disclose your Personal Information for the purposes for which it is collected. In particular, we use, process and disclose your Personal Information to:
In the event of a merger, acquisition or sale of the whole or part of our business or assets, we reserve the right to transfer your Personal Information as part of the transaction, without your consent or notice to you.
In order to make our website available to you, and/or provide or deliver our products and services to you, we may disclose your Personal Information to:
(collectively, Authorised Affiliates).
Our Authorised Affiliates may be located in or outside Australia, the European Union, the Philippines and other countries from time to time, whose laws are not recognised by the European Commission as providing an adequate level of protection to Personal Information.
Where we do transfer your Personal Information to an overseas Authorised Affiliate, we take steps reasonably necessary to ensure that there is a legal basis for the transfer, and that your Personal Information is treated securely (including using reasonable endeavours to ensure that each overseas Authorised Affiliate receiving your Personal Information is bound by Standard Contractual Clauses approved by the European Commission).
By accessing or using our website and/or products and services, or providing your Personal Information to us, you explicitly and freely consent to the transfer of your Personal Information to our overseas Authorised Affiliates. If you do not wish to receive information from any of our Authorised Affiliates, please let us know using the details below.
We will not disclose your Personal Information to any third party (other than our Authorised Affiliates) without your written consent, unless:
This policy only covers the use and disclosure of information we collect from you. The use of your Personal Information by any third party is governed by their privacy policies and is not within our control.
At the time of accessing, or using, our website and/or products and services, or from time to time, we may seek your express consent (whether such consent was obtained through our website, landing pages, social media sites or otherwise) for us to send you marketing, advertising or promotional materials and other information relating to our products, services, content or events (including those of third party organisations or partners that we collaborate with) that we (including our affiliates and related bodies corporate) or such third party organisations or partners may be selling, marketing, offering, organising, involved in or promoting, whether such products, services, content and/or events exist now or are created in the future.
Where we have obtained your prior consent or are otherwise permitted under the GDPR, we may, from time to time:
These communications may continue, even after you stop using our products and services.
We may send this information to you via the communication channels specified at the time you provide your consent. These communication channels may include mail, email, SMS, telephone, social media or by customising online content and displaying advertising on our website.
You can opt out of receiving these communications by contacting us using the details below, or by using the unsubscribe function in the email or SMS. You may re-subscribe at any time by re-registering via the website.
In the event of any loss, or unauthorised access or disclosure of your Personal Information that is likely to result in serious harm to you, we will investigate, prevent and mitigate the breach, and notify you as soon as practicable, along with:
We take reasonable steps in the circumstances to keep your Personal Information safe. We use a combination of technical, administrative and physical controls to protect and maintain the security of your Personal Information.
Our officers, employees, agents and third-party contractors are expected to observe the confidentiality of your Personal Information.
Wherever possible, we procure that Authorised Affiliates who have access to your Personal Information take reasonable steps to protect and maintain the security of your Personal Information, and to comply with the Australian Privacy Principles, and where required the GDPR, when accessing and using your Personal Information.
The transmission of information via the internet is not completely secure. While we do our best to protect your Personal Information, we cannot guarantee the security of any Personal Information transmitted on, or via, the website or by email to us. You provide your Personal Information to us at your own risk and we are not responsible for any unauthorised access to, and disclosure of, your Personal Information.
We will destroy or de-identify Personal Information in circumstances where it is no longer required, unless we are required or authorised by law to retain the information.
The website may contain hyperlinks or banner advertising to or from third-party websites. We do not endorse any of these third parties, their products or services, or the content on these websites.
These websites are not subject to our privacy standards, policies and procedures. We therefore recommend that you make your own enquiries about their privacy practices. We are in no way responsible for the privacy practices or content of these third-party websites.
We may collect information when you access and use the website by utilising features and technologies of your internet browser, including cookies, pixel tags, web beacons, embedded web links and similar technologies. A cookie is a piece of data that enables us to track and target your preferences.
The type of information we collect may include statistical information, details of your operating system, location, your internet protocol (IP) address, the date and time of your visit, the pages that you have accessed, the links which you have clicked and the type of browser that you were using.
We may use cookies and similar technologies to:
Most browsers are initially set up to accept cookies. However, you can reset your browser to refuse all cookies or warn you before accepting cookies. If you reject our cookies or similar technologies, you may still use the website but may only have limited functionality.
We may also use your IP address to analyse trends, administer the website and other websites we operate, track traffic patterns and gather demographic information. Your IP address and other Personal Information may be used for credit fraud protection and risk reduction.
Under the GDPR, you have a number of important rights. Subject to certain exceptions, you have the right to:
Where you exercise your right to impose a restriction on the use, disclosure or processing of your Personal Information in accordance with this clause, your Personal Information will only be used, processed and disclosed with your consent. You can exercise any of these rights by contacting us using the details below.
We will use our reasonable endeavours to keep your Personal Information accurate, up-to-date and complete. You have the right to access any Personal Information we hold about you, subject to some exceptions provided by the relevant Privacy Laws.
You can access, or request that we correct, your Personal Information by writing to us using the details below. We may require proof of identity. If we do not allow you to access any part of your Personal Information, we will tell you why in writing.
We will not charge you for requesting access to your Personal Information but may charge you for our reasonable costs in supplying you with access to this information. We will endeavour to respond to your request for access or correction within 1 month from your request. Personal Information will be given to you in a structured, commonly used, machine readable format.
We do not knowingly seek, collect or process personal information from or about persons under 16 years of age (Children) without the consent of a parent or guardian.
If we become aware that any personal information relating to a Child has been provided without the consent of a parent or guardian, we will use reasonable endeavours to:
Any parent or guardian with queries regarding our collection, use, processing or disclosure of personal information relating to their Child should contact us using the details below.
If you have any complaints or issues you wish to raise with us regarding the way we have handled your Personal Information, or would like to discuss any issues about our Privacy Policy, please contact us directly by email. Please provide us with full details of your complaint and any supporting documentation.
We will review your complaint, respond to you within a reasonable period of time to acknowledge it, and inform you of the next steps we will take in resolving it. At all times, we will treat your privacy complaint seriously and in a confidential manner.
If you are unhappy with a response that you have received from us, you may direct your complaint to the Office of the Australian Information Commissioner. If, however, you reside in the European Union, you may make a complaint to the supervisory authority in the country in which you reside which has responsibility for privacy and data protection.
From time to time it may be necessary for us to review and revise our Privacy Policy. We may notify you about changes to this Privacy Policy by posting an updated version on our website. We encourage you to check our website from time to time to ensure you are familiar with our latest Privacy Policy.
For any questions about this Privacy Policy, to access or correct your Personal Information, or to make a privacy complaint, please get in touch.
Media Clock Pty LtdABN 65 617 380 006
